This satellite company is a prime example of how America gives people a chance to work and live free and they treat their customers like crapp. The word honesty does not apply to the customer service people at the 800-333-3474. When you call they cannot speak english, they cannot understand you. If you listen close they use the same wording and will not answer your questions without the following words: Please hold (at least 5 minutes), please hold the off button for 5 - 7 seconds, did your satelitte come back on by itself?? You need to have a... read full review »