We had there service for 2 1/2 years and decided to change as found a better offer with different company. When had started the service, had PURCHASED our DVR and was told ours for the fee we paid and as long as completed our 2 yr contract which we did. After canceling, in one day recieved 3 calls wanting us to restart our service and told them no, put us on the do not call list. THen recieved the box and label to return equipment. Based on when we originally signed up, the only box which was to be returned was to be the standard as we had... read full review »