i canceled my account back in Dec 07 and in Jan 08 send back the reciver by FED EX, for about 8 months now i have been getting letters from collections asking for me to pay for the reciver i sent back already in Jan 08. I called today and the excuse was we will scan it in when we can and the charge will drop off??? It was sent in Jan 08 this is the end of 09 it takes that long???? I gave them a fed ex tracking number and now they said they will research it?? very bad customer serive. HORRIBLE!! read full review »