i paid for inflight entertainment for me and my wife which we didn't get. all i asked for was the money back for this part of the bill. simple and fair i think. its not about the money here, its the principle. if airasia take 600-700 THB off every customer they become even richer i emailed these guys about 2 weeks ago now. they emailed me to say they would look into it. then called me at 10:30 pm - because they are stupid - to tell me the same thing. my final contact was 4 days ago - send the boarding pass. who the hell keeps the... read full review »