I have two computers and whenever (daily) I need to switch computers on the internet I have to call and have Time Warner reset the modem and whenever I have to do that it is a living hell to accomplish. Every time (and specifically the last two nights) I call in I get cut off repeatedly, tonight it was NINE TIMES and every time I call back I am getting more and more angry and then I have to go through their voice prompts and then whoever finally answers I have to tell them my name, my phone number, my address, my last four of my social and my... read full review »