Scheduled an appointment with Sears Repair Service for the repair of myFreezer / ice maker for 5 Aug 2009 between 0800 and 1200. On 5 Aug I never received a phone call telling me when repair person would be at my home. I waited the allotted time of 0800 to 1200 but never heard from Sears, I called scheduling numerous times during the day, each time being told a different story as to when a repair would take place. Some excuses were "my computer shows the technician never began servicing our customers..." I have contacted routing and... read full review »