A family I am representing have been charged for the past four months at the rate of $19.95 each month. However, in the month of July, there were two items charged for two different purposes which were unauthorized similar to the previous months. None of these billings are approved by the party who do not speak English. However, the party paid for the first two months of $19.95 each but were unsure of what this amount was pertaining to their purchase. When the company was contacted on 8/5/09 for clarification of the billling and the purpose... read full review »