I have been a member with this bank for about 10 years and never experienced this. I recently lost my job a couple months ago and has fell behind on my bills. I owe on my current credit like $150.00. The debt collector I was talking was down to earth and I was discussing payment arrangements with him. He had to get his supervisor Jon on the phone to I guess confirm whatever I had discussed with the rep. He gets on the phone telling me " What I NEED to do"..raising his voice and carrying on like he aint a business. I mouthed back and... read full review »