Fraud Warning!!! Royal Appliance SCAM artists and LIARS. Better Business Bureau "F" rating!!! DO NOT DO BUSINESS WITH THESE LIARS AND COWARDS. A TECHNICIAN CAME TO FIX AN APPLIANCE - CHARGED $80 SERVICE DIAGNOSTIC FEE AND INITIALLY TOLD ME IT WAS A CONTROL UNIT PROBLEM. WHEN HE RETURNED A 2ND TIME - ONLY TO REPLACE THE MOST EXPENSIVE PART OF THE MACHINE, NOT THE PART HE TOLD ME ABOUT THE FIRST TIME, HE CHARGED $225 INCLUDING $60 LABOR. TECHNICIAN ASSURED ME IT WAS FIXED, BUT AFTER TESTING - IT WAS NOT. HE THEN CAME A 3RD TIME TO SAY IT... read full review »