Our entire family purchased polices through Travel Guard and a family member went into the hospital in May of 2009 (and died) and they did not cover our loss yet! Still trying to supply them with endless documentation requests. We were put through obtaining multiple letters from the attending Physician. Requests for power of attorney's for those signing on behalf of the deceased. Numerous built in delay tactics like; you have to wait 4 weeks to get a response from them on any submitted items. If you call earlier they only state their 4... read full review »