i was with direct tv since 2007. i had a two year contract paying 74.00 a month. in june when i came back from vacation my dvr was not working. all the shows i recorded was gone. so i called direct tv and spoke to there representative and he tried to fix it by reseting the cable box but in the end said that model does that so we can send you a new box for 19.99. i said to the rep no thank you. i refuse to pay for something that was not my fault. i asked when my contract was over and was told 8/09. the rep then said well wait we can credit you... read full review »