Ordered a dress from them and returned it within a week. Had to follow up multiple times about the refund. Received nothing indicating that they had even received the return package. Finally got the refund processed and I just checked my credit card statement. They only refunded me half the amount. I don't have the energy to contact them yet again. Buyer beware. Only buy something from Newport News (which is a Spiegel brand) if you're planning on keeping it. read full review »