"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (wmsuttonjr)

Hewlett Packard/Laptop
William R. Sutton, Jr. September 5, 2009
Computer crashed. Was advised Hewlett Packard was award of faulty hardware. Called for service and was informed I was out of warranty and the company extended warranty had also expired. Was informed I never registered the computer at purchase, however they had all of my personal information in their file, including the date of purchase. Was told that I could not get the free repairs, however they would be pleased to correct the problem they created for a little over $500.00. When I told them no, suddenly the offer dropped to $250.00. Will... read full review »
Filled under: Electronics Location: United States

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