I purchase McAfee Total Protection 2009. Shortly after my laptop was hit by the Windows Police Pro virus--a bogus anti-virus malware that reports several fake infections, cuts of access to McAfee and other controls and promts you to purchase the full program, which open you up to even more viruses. Went to their online chat for help and was repeated asked to purchase their Platinum Online or Phone virus removal service for $90. I had to drag what information I could out of them about Police Pro as if it were sometihing new that just popped up... read full review »