I called because we lost our satellite signal porbably do to snow and ice. The dish is not accessable to me so I tried to make a service call for them to come check to also make sure it did not get knocked out of alignment. They said they accnot send a technican out for "liability" issues. I bet If I was ordering new service they would come out. The female cutomer rep said you will have to wait for the snow and ice to melt. I told her this is Chicago in Jan. it is not melting anytime soon. She said there was nothing she could do. So I... read full review »