I have been fighting with this company since March/April of this year trying to get the remainder of my refund back, only to be purposely "blocked" by them as per request of Molly Murphy, Head Customer Services. I have told her why I was not able to contact them earlier about my cancellation due to a diagnosis of cancer and recovering from the surgery I had undergone as a result, but they have turned deaf ears on me stating, "You had a contract and you did not fulfill it, therefore we will not be refunding the remainder of your... read full review »