"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Thom Outman)

Direct TV
Thom Outman September 16, 2009
I ordered on-line 1) a REGULAR DVR 2) Two receivers The inept installer had to call his supervisor because he didn't know what he was doing, then put in a HD DVR which doesn't work with my TV and didn't have the 2 receivers. He said I had to call again to get those. I called and spoke to FIVE different people and they all rudely told me the same thing: "It doesn't matter that it was our mistake, you still have to pay an ADDITIONAL $300 in order to get the two other receivers that you ordered before." When I tried... read full review »
Filled under: Entertainment Location: United States

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