I have been a LOYAL Direct TV customer for over 2 years, paid my bills on time and up until today I have had no problems. However our Direct TV Receiver went out in our living room on Sunday, September 13, 2009. When I called they told me that we required a "new" receiver and that it would be shipped to my home and once I received it I could install it and I would be able to have my TV back. Well it took the Receiver 2 days to arrive and it finally arrived and we attempted to hook it up. Guess what???? IT DOESN'T WORK. My family... read full review »