I have answers and numbers to call. I have gotten the run around from everyone at the HUGHESNET site and phone tree. Talking to them is like talking to a brick wall with spikes. BUT...yours truely has found numbers and info for you to talk to AMERICANS that will hopefully do you some good. I have talked to them today and it SEEMS that i might have gotten somewhere!! WOOT WOOT. call this number (301) 428-5500. I called this number and pressed 6 and then waited and pressed zero. I asked for complaints dept. and this very nice lady Camilla... read full review »