I have been batteling with direct since I have joined them in dec 2006. When I signed uo they promised me a Free Portable DVD player I call then continuosly every mont since then and they it will be shipped in a few weeks. When I complain that it is duly noted and as soon as they can the will mail it. I have a higher biller each and every moth with no warning or anything. I would to see how you can handle this company and getting the portable dvd player I am entitled to for over a year now. read full review »