I've had this 'service' for several years. Living way down a dirt road, my only other option is dial up. When it was direcway I didn't have any problems. When Hughes took over the service got slower, sporadic, and the ridiculous Fair Access Policy plays havoc with my time on the computer. I do not download movies or even music. The most I do is update programs and play a few youtube videos now and then. So, I get punished for using the internet too much.. punishment is even slower service. You wait around 24-36 hr... read full review »