I wrote to Chase Home Finance LLC ( P.O. Box 50911, San Diego, CA 92127) last year in December and requested a term extension. They wrote back 3 months later and offered me a loan modification increasing my fixed interest rate from 4.99% To a variable 5.8%. I had not requested a rate adjustment and obviously declined their ridiculous offer. Chase however, went ahead and modified my loan without any authority from myself as a result of which every payment that I have made since March 2008 has been placed into a chase suspense account. Thi... read full review »