I have been a member of the NFCU for 16 years. When I applied for a mortgage for my new home in 2002, and when I refinanced in 2003, they were efficient, customer-friendly and offered the best rates and terms. It was a pleasure working with them. When I applied for another refinance in June 2010, my experience was exactly the opposite, thus, echoing other complaints here. I have an unblemished record as a mortgage, banking and credit card customer with NFCU as well as with other banks I do business with. My credit scores hover around... read full review »

I called this contractor to repair a garage door. Upon receiving the bill, I questioned an item titled, "Service Call - $95." I asked what this was. Randy told me it was for a preliminary visit to ascertain what exactly needed to be done to repair the door. Upon my telling him this was unprofessional bill padding, Randy began to argue with me aggressively. He was terribly rude and disrespectful. A simple one-hour door repair grew to an inflated $300. There are plenty of honest competitors out there. Steer clear of this dishonest contractor with an attitude! read full review »