USER REVIEWS (mwallace29)

1 review

Sony Vaio VPCF115FM

Michael Wallace January 29, 2011

Vaio Laptop needing repair for greater than 6 weeks. To date Sony has told me I would receive a box on 3 different occasions. I have been lied to, told "that's the way it is, any other questions". Complete disrespect and the WORST customer service I have ever encountered. I would prefer to deal with an angry convenience store clerk before having to deal with Sony ever again. Technical support, teir 2 customer relations, and National Consumer Relations are the groups I have dealt with. I want to be reimbursed for my defective... read full review »

Filled under: Electronics Location: United States

1 review

Seagate external HD

Michael Wallace October 10, 2009

I have an external HD 320 gig that I purchased recently. I was using it to "Back-Up" extremely important files. I had a catastrophic HD failure of my laptop, so I replaced the HD and restored the OS. Once I began restoring my files that were "Backed-Up" on the external drive that drive failed as well. It began beeping and sounded as though it was trying to spin up but would not. I contacted Tech Support and below is a transcript of the conversation. It amazes me how these large organizations think it is okay to manipulate and... read full review »

Filled under: Electronics Location: United States