I have an external HD 320 gig that I purchased recently. I was using it to "Back-Up" extremely important files. I had a catastrophic HD failure of my laptop, so I replaced the HD and restored the OS. Once I began restoring my files that were "Backed-Up" on the external drive that drive failed as well. It began beeping and sounded as though it was trying to spin up but would not. I contacted Tech Support and below is a transcript of the conversation. It amazes me how these large organizations think it is okay to manipulate and... read full review »