I tried to cancel my Vonage after 6months of terrible service. First they wouldn't listen to me and kept trying to talk me into staying. Then, they btried telling me the new company we were switching to would not be good after a year. Then, they said I didn't have to send back my Device it wasn't any good to them anymore. When another rep said yes send it back and we will not charge you $49.00 for it. But they would need a tracking number. So we shipped it back USPS with delivery confirmation and I sent them the tracking number... read full review »