"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Magicjack no customer service)

Magic Jack
Chuck October 14, 2009
MagicJack and Ymax Communications Corp have the worst customer service on any company that I have ever done business with. Also, note that they only have online support. Their support people don’t have good communication skills – probably an off-shore outfit. Their only option is online on their sales/support site. It will probably take you five to ten minutes to find the support line and get someone online. I had an issue where the Magicjack (M.J.) would not work. They said they would send a new M.J. and not charge me. I... read full review »
Filled under: Services Location: United States

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