I have been with NTL for over 3 years. After being paid off a few months ago from my job, also a single parent father. I had got behind on paying my last bill from NTL. I agreed with them i would pay off the extra amount owed weekly, as I have always known not to give NTL any direct debit information. Of course they added on there now £10 late charge (illegal?) plus £4 admin charge on my normal £25 a month Broadband 4MB package. Imagine my suprise when the next bill i received had yet another £10 charge becasue the bill... read full review »