The transmission when out on my 2002 mercury cougar a couple weeks ago. I found a transmission shop to do the work as the warranty advice, they service the car and fax all the information to Cars Complete Automotive Repair Services Warranty. A week went by and we haven't heard anything from Cars, I decide to give them a call with my claim no. I spoke with a Bill i ask him what seem to be the problem concerning the car. For no reason this man got very rude with me over the phone, i still kept my cool because i know this man has my... read full review »