"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Natalee)

ATG Lighting Universe
Natalee October 22, 2009
This company advertises "no hassle" returns and claims that there may be a restocking fee on some returns. When we wanted to return the lighting fixture, it took two weeks of daily phone calls to receive a return authorization. (There were vague excuses that didn't make sense.) Finally getting the return information and authorization, we learned that we would be charged a $30 restocking fee, and $10 for the original shipping. It cost us $20 to return the fixture. The original item was $121 which means we received... read full review »
Filled under: Home & Garden Location: United States

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