I sent a notebook in to HP's repair center for a loose mousepad key, which should've been covered under warranty. After receiving the laptop, HP called me to say the notebook was damaged and that it cannot be covered under warranty, but that they would fix it for $322. I told them not to fix it and to send the laptop back, as is. Well, I got the laptop back with damage that was not there before I shipped it out to them. I guess now they really can say it was damaged and I have no proof that it was not. I'm furious. I will never buy HP products again. read full review »