I have found thier customer service line and address for any interested (the others posted here are not correct). Smoke 51 3101 W. Hallandale Blvd. Suite 100 Hallandale, FL, 33009 Customer Service: 888-SMOKE51 (766-5351) *The number is funky. I had to dial several times before I could get it to actually ring through. I was on hold for 10 minutes, but eventually got someone on the line. Albeit, not very professional. read full review »