The washing machine I bought 4 weeks ago stopped working. I called in the service support, and they sent a guy (3 days later) to fix the problem. The person who showed up was from A&E Factory Service. First he said I had no coverage, because I bought the washer and dryer 8 years ago, to which I said the models weren't made then, and showed him the receipt (as proof of purchase). After this he spent forever on the phone with the manufacturer. They also walked him through the process of testing the machine. After about an hour and a... read full review »