I have been dealing with Chase since the summer of 2008 about payments. You never get the same person twice. They never return your calls. You make payment arrangements with one person and you call back and you get someone else and the terms change. They did a forbeance agreement terms over the phone Dec. 1, 2008 and said I had to to put 50% down for good faith but 2 weeks before they told me %20 down. It ended up being 35% down. They put us on a 6 month payment plan of $758 and didn't have to make a payment until Feb. 1, 2009 and said we... read full review »