my niece pays my bill with hsbc accounts and on 11/09/2009 she payed 112.00 and when she call the next day to see why the money was not took out of her account they told her that they didn't recevie her payment and told her to make another payment so that is what she did when she called on monday they told her that they recevied her payment 11/10/2009 and told her they would cancell the one payment made on 11/11/2009 they also told her that they couldn't look up anytihng by the conformation number that she had off the web site... read full review »