I paid for a 5 year service only to have it deactivated after 1 year. When I contacted the Tech support all I got was a run around. They said it would be reactivated after 24 hr period but it never was. I have also been locked out from my account with them and even their agents say they can't get in either. I have been told their engineers are working on the problem. As I have spoken to about 6 different agents but never getting to any above the second level of service and non of these has done anything other that to tell me to check back... read full review »