I recently paid nearly $200 to have an electronic/digital piano shipped by UPS. This item was packed in a professionally designed and built hard-shell case specifically made for transporting this particular item multiple times on the road during concert tours, etc. In addition, it was wrapped shut with several layers of packing tape. It arrived at its destination damaged beyond repair. The recipient told me about it, I filed a claim with UPS, and they responded saying the latches had come undone and the item had fallen out of the case and... read full review »