WOW, where do I even start. I guess first off if you had National City and they are now PNC, I am sorry. PNC is awful, customer service is terrible and most importantly I sent a letter to the Vice Pres in Pitt, PA and ***he told me that find a better bank and go there.*** We have lost money from transfers since bills were not paid, we have tried to redeem points and have had service reps, yell at us, lie to us and we still have not received our points. We considered refinancing with them and what were thinking. This is just as bad as the... read full review »