I purchased a lenovo laptop on 11/23/09 thru website. On website it was mentioned that product will be shipped withing 5-7 business days. I got an email immediatetly tha you will get laptop on 11/30/09. I waited until then. Then I called customer service which took me 33 minutes to get any one to talk to. When I gave my order # she found that order is not yet placed yet at warehouse. She further said that it will take another 2 weeks to reach you that too she can't promise on it. I asked for some way to do written complain... read full review »