PLAY.COM are the most incompetent mail order company I have ever had the displeasure of dealing with, I have had multiple deliveries of DVD box sets delivered and charged when only one was ordered, and had to arrange by calling them on their 0845 number collection and refunds, and just recently I ordered a Christmas present thinking that lightning wouldn’t strike twice and found that they have charged me twice for the same item and withdrawn the money from my account leaving me with hardly any money. Once they have re-paid me my money, I will be closing my account with them…enough is enough! read full review »