Case 1: I had a package that sent from UK and confirmed that the package will be delivered before 11am, however the package was delivered about 4pm. It doesn't matter if only few hours later, the most terrified me is the tracking record showed that the package has been signed by me at 11am!! The truth is - the Australia UPS driver never ask me to sign me anything, he just left me the package then go ... but UPS lie that I have received it on time which is not true! Case 2: The customer service in Australia is terrible! The most... read full review »