I have been a Direct TV customer for over 5yrs and have an account with good standing. We usually rent movie off the TV. We have to call and order the movie on the phone and then the movie usually plays. However we rented a movie on Sat. and the movie did not pay and we still got charged. The offices were closed as the automated system says so I waited to call Monday which I worked late and was not able to call so I called Monday and they wer of no help at all. I was just asking for either a credit or for them to play the movie so wwe could... read full review »