I requested a telephone line on July 24th 2009 but the line was never installed in my house, however, RCN started charging my credit card immediately. Whenever I called tech support to get my line installed, but they did not answer my calls, and after being on hold for more than an hour in several occasions I couldn’t wait any longer. After 4 months of being charged for telephone service that I did not have, I contacted RCN the billing department and I got transfer and/or hung up on 6 different occasions, and my problem has not been... read full review »