Recently the water heater unit at my condo broke down. I called a dozen of plumbing companies that would replace the failed unit within a few hours. Their quotes including workmanship were between $850-1100. I decided to go with HomeDepot, which quoted $670 for the new unit, professional installation and inspection. I ended up staying at home on a work day waiting for the technicians to show up which was scheduled for 8:00am. They did not. In the afternoon we called to learn the dispatcher had forgotten to inform them about the work. So we had... read full review »