"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (RichT.)

Strauss Discount Auto
Richard Tulko December 26, 2009
Had a water pump put in my vehicle at the Old Bridge location. They misdiagnosed the problem (it was not the water pump). One year and less than 10, 000 miles later, I had an antifreeze leak and broke down. I had the nearest repair shop fix it. It turned out to be, the WATER PUMP and a new one was put in. According to Strauss’s receipt, the pump had a lifetime warranty and Strauss would replace or refund the part at their discretion. They wanted to give me a new pump and not a refund or store credit. Issue still not resolved. DO NOT LET... read full review »
Filled under: Automotive Location: United States
Strauss Discount Auto
Richard Tulko December 26, 2009
Had a water pump put in my vehicle at the Old Bridge location. They misdiagnosed the problem (it was not the water pump). One year and less than 10, 000 miles later, I had an antifreeze leak and broke down. I had the nearest repair shop fix it. It turned out to be, the WATER PUMP and a new one was put in. According to Strauss’s receipt, the pump had a lifetime warranty and Strauss would replace or refund the part at their discretion. They wanted to give me a new pump and not a refund or store credit. Issue still not resolved. DO NOT LET... read full review »
Filled under: Automotive Location: United States

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