I placed a two-part order with B&N on Dec. 15. I paid for expedited shipping for part of the order. The other half shipped for free. I received one item with no complaints. The other item, however, has been the bane of my entire Christmas holiday. I got an e-mail stating the item would take an additional 1-5 days to ship. Less than 12 hours later, I got ANOTHER e-mail requesting that I OK an additional THIRTY DAYS for the item to ship. I called customer service and Diane assured me the item had shipped. However, nothing on the order... read full review »