In a recent order from SONGBIRDGARDEN.COM, the small print on their return policy states that they will not accept electronics or cameras back. The order i made was still in the box completely unused. Their service department was rude and unaccomodating. I ordered two bird cams for Christmas presents and they sent me four. They said it was my fault that I didn't stop the order before it came. I can understand that some bird products such as worms and insects can not be returned but unused cameras?? Warn everyone not to use this website. They are not customer friendly. read full review »