They claim to be #1 in customer satisfaction? What a joke. The majority of their reps are extremely rude and they talk to you like you work @ Directv and should know what they are talking about? Are you serious? I am sick of them and I am not going to pay to be abused anymore. This is a lesson in checking your statements closely. I almost paid my bill with an overcharge of $64.59 for premium channels that I have not had since July of 2009. I called billing and you guessed it I had to be transferred to another department&then I would... read full review »