I placed my Direct TV service on suspension. Rather than credit my account with one months paid in advance and the balance of the month of suspension they charged my credit card with a very high amount. That was 60 days ago and at least 6 customer service agents ago. Today I was on the phone with Direct TV for 2 SOLID HOURS. While the agents are polite, they seem to be very poorly trained as each one gave me a different amount of credit due me. Today I asked to speak with a supervisor and then with her supervisor. When that supervisor came on... read full review »