On December 17th I placed an order for 5 Christmas gifts to be sent from Figis. On December 23rd after not hearing from any family members, extolling the praises of good joy for the excellent Petits Fours we sent, I called Figis to make sure that my orders were in fact mailed. I was told by a customer service representative that she could find no record of my order. She checked under both of my phone numbers on file and under my email address but still could find nothing. Since I did not have the order book with me I told her I would call that... read full review »