I thought I was just sampling a product. Thats what the web site stated. I purchased the trial supply/sample online. December 17, 2008 my bank account was charged $4.99 + $1.00 I assume for shipping/handling and an additional $1.00 it stated for shipping insurance which I did not request. That was fine though. I had no problem with those charges which were listed on a strip of paper included with the sample. It stated on the paper that in order to receive a refund you must obtain an RMA number within 15 days of the date you were billed. I... read full review »